Update v27.96.08 v27.93.80 delayed to May 30, 2017. Best Blowout Support Event until July 04.  

Sometimes, when there is persistent lag, disconnection, or login problems, it might be useful to run a trace route command. You can run it from the command prompt, but it may be more convenient to make a batch file to run whenever you need it.

1. Find out the server IP address
Firstly, go to Granado Espada\release folder and open serverlist_recent.xml with Notepad. You should see a line that looks like this:

server GROUP_ID="1002" TRAFFIC="0" ENTER_LIMIT="100" NAME="[US] Orpesia[Med]" Server0_IP="" Server0_Port="13579" Server1_IP="" Server1_Port="7000"

The bold portions are the IP addresses for server 0 and server 1 of the specific server (e.g. Orpesia).

2. Create a batch file
Create a new text file in Notepad (Ctrl-N), and type the following text, replacing xxx.xx.xxx.xx with the IP addresses of the server (see step 1).

@echo off
echo Tracing route to Server 0...
tracert xxx.xx.xxx.xx > tracert_0.txt
echo Tracing route to Server 1...
tracert xxx.xx.xxx.xx > tracert_1.txt
echo Process completed. Output files have been created on desktop.

Save the file as trace_server.bat somewhere, such as the game folder. Create a shortcut to desktop or Windows Start menu. Whenever you need to trace route to server, simply click on the shortcut.

This will open a command prompt window, and run both tracert commands to create 2 result files (tracert_0.txt and tracert_1.txt) on your desktop. This way, you don't have to print screen, and can just copy and paste the contents of the text files into the forum or ticket.